Penalty Charge Notices

Challenge a PCN

If the registered keeper of the vehicle had a valid parking ticket (or started parking via phone) at the time of the inspection, but it was not placed behind the windscreen accordingly, or less than 5 minutes passed between the time of purchase and the time of inspection, then the parking ticket (or the mobile phone payment) can be challenged within 5 working days at the Customer Service office of the parking operator.

In case of the challenged parking ticket (or mobile phone payment certificate) meets the condition of the paragraph above, the parking operator close the parking debt related case in the register. The registered keeper of the vehicle may challenge one parking ticket (or mobile phone payment) in a month, unless the given vehicle has debt older than 30 days and non-disputed due to an unauthorized parking event at the time of the appeal.




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